Introducing mediation in teacher training is becoming one of the priorities in educational policy.
Mediation is a modern pedagogical technology aimed at responsible positioning of the actors
in conflict with the educational process and creation of a safe learning environment. This study
contributes to promoting mediation practices to resolve conflicts. The difficulties of introducing
mediation were identified on the basis of content analysis of reports on mediation procedures in
Krasnoyarsk schools. Theoretical analyses and expert surveys made it possible to identify deficiencies
in teacher training in the implementation of mediation technology for conflict prevention
and resolution at all levels of education. The article presents the analysis of the key professional
competencies, obtained from a survey of practicing expert mediators in Krasnoyarsk, comparing
them with similar international studies. It identifies the gap between society’s needs for professional
competence in this area and the existing level of competence of practicing teachers and mediators.