Teachers now work in a global world and need to develop competences in intercultural communication.
This can be achieved through information and communication technologies (ICT) to create
and enrich their environment, leading to a reassessment of the role of technology in the field of
humanitarian knowledge. This article describes the application of a technological model – the wiki
encyclopedia – and its possibilities in understanding different cultural identities and the manifestation
of tolerance. It enhances the ability for the modern teacher to communicate with people from
other cultural communities and successfully carry out intercultural communication. As a result of
the research, it is proposed that the Wiki encyclopedia should be included in the curriculum of training
pedagogical specialists in higher education institutions.