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Modeling the Dynamics of Knowledge Management in Educational Institutes: A System Dynamics Approach

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  Digital Object Identifier (DOI): 10.26907/esd.17.2.09
  Volume Number: 17 | Issue Number: 2 | Pages: 86 - 104
  Published: June 2022
  Article Keyword(s): knowledge building, knowledge management, performance, simulation, system dynamics, teacher performance
  Article Author(s) - listed alphabetically: Arefe Amini Faskhodi, Moloud Mohammadi
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Research problem. Recently, being known as the most vital asset to as well as the capital of
organizations, the issue of organizational knowledge creation has attracted a great deal of attention
in several settings encompassing educational centers and institutions. Not only may a highquality
capital account for the success of a given organization, publishing its success stories, and
consequently both clients’ and employees’ satisfaction, it can result in the escalation of scientific,
human, and financial resources. Knowledge management has been defined as the process of
discovering, acquiring, developing, maintaining, evaluating, and applying the right knowledge at
the right time by the right person in an organization through the creation of a link between human
resources, information technology, and communication while creating a suitable structure for
achieving organizational goals (Afrazeh, 2005). Similarly, Hoffman, Hoelscher, and Sheriff (2005)
described it as the process of creating and sharing knowledge in such a way that the results can
be used effectively in the organization. In educational institutions also, knowledge management is
a systematic and organized process of creating and disseminating information, selecting, refining,
and disseminating explicit as well as implicit knowledge, in order to create a unique value which
can be used to strengthen the learning and teaching environment (Gonzalez & Martins, 2017).
Having probed into the relevant literature, we realize that in many studies (Jashpara, 2004; Messa
& Testa, 2004; Newman & Conrad, 2000) knowledge management includes four general processes:
knowledge creation, knowledge retention, knowledge sharing, and knowledge application.
Purpose of the study: In this research, using the system dynamics method, a model is proposed
to identify the effective factors in the knowledge management cycle in an educational center. Then,
the effectiveness of the identified factors over time is simulated and the changes in the behavior of
the institute, which are the result of the changes in the behavior of the staff as well as capabilities
and tendencies, are observable. This study attempts to identify the most influential factors in the
knowledge management process using the presented dynamic model and by examining the factors.
The levers suggest appropriate operations to focus on these factors. Research method: This is applied
research that is conducted using the system dynamics approach introduced by Sterman (2000). This
approach is used to represent the status quo of a system and its changes in the future. Identifying
and problematizing the main issue through studying related works and interviewing twenty-eight
experts in the field using a semi-structured researcher-made survey; creating dynamic hypotheses
and drawing the cause-effect diagrams and the flow diagram; using Vensim software to simulate the
mod, and finally, sensitivity analysis was the stages followed respectively. The results of this study
showed that by implementing the knowledge management process in the institute, the performance
of the teaching personnel increased in an s-shaped manner; the experience improved exponentially,
and the family-student contentment improved which would consequently result in organization
growth. Finally, the researchers presented and analyzed two proposed policies.

Further Reading

  EMI for Universities: How to Benefit from Embodying It into Educational Process
Impact of Two Coronavirus Waves on Higher Education: Comparative Study  

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Journal Information

Publisher

Education and Self Development (E&SD) is published by Kazan Federal University (KFU)
See http://kpfu.ru/eng

Contact

"Education and Self Development"
Office 59, 1 Mezhlauk Street
Kazan 420021
Russia Federation

  +7 (843) 221 3475
  +7 (917) 904 9885
  samorazvitie@mail.ru

ISSN

ISSN 1991-7740

Frequency of Publication

E&SD publishes four print issues each year. It was established in June 2006

Impact Factor and Ranking

The Journal has been accepted for inclusion in Scopus and is applying for inclusion in Web of Science. At present it has not established an impact factor or ranking but these will be forthcoming.

Open Access

E&SD is an online, open access journal fully funded by Kazan Federal University. The Journal is a signatory to the Budapest Open Access Initiative and is committed to ensuring that all of the articles we publish are freely available. Articles are available to all without charge, and there are no article processing charges (APCs) for authors.

Scope Statement

Available here…

Article Keywords

assessment bibliometric analysis blended learning communication competence Covid-19 creativity critical thinking distance learning education educational environment educational process educational standard evaluation foreign language future teachers higher education identity inclusive education lifelong learning model motivation multicultural education non-formal education pedagogy personality professional competence professional development professional orientation psychological safety quality quality of education reading comprehension reflection self-assessment self-development students teacher teacher education teacher professional development teachers teacher training training upbringing values

Article Authors

Albina R. Drozdikova-Zaripova Alena Hašková Andreja Istenic Starcic Andreja Istenič Anna I. Akhmetzyanova Anna Kobtseva Aydar Kalimullin Aydar M. Kalimullin Aydar Minimansurovich Kalimullin Balwant Singh Branka Radulović Daria Medvedeva Dinara Bisimbaeva Elena Ibragimova Evgeniya Shishova Evsyukova E.A. Fatemeh Khonamri Ian Menter Idiyatov I.E. Ilshat R. Gafurov Kadriya Shakirova Liliana Shakirova Lira V. Artishcheva Lyubov A. Kochemasova Martina Pavlikova Mourat Tchoshanov Musa Nushi Natalya N. Kalatskaya Nick Rushby Oksana Kozhevnikova Olga K. Evdokimova Rezeda M. Khusainova Roza A. Valeeva Roza Valeeva Rushby N.J Tatiana Baklashova Valerian Faritovich Gabdulchakov Venera Zakirova Vera K. Vlasova Vera Khotinets Vera Vlasova Violeta Rosanda Vsevolod V. Andreev Yulia Novgorodova Zdenka Gadušová

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