The problem of assessing the communicative competence of future doctors at all stages of training
in a medical university is one of the most relevant in the theory and practice of medical education in
Russia. The article reveals the basic principles of building a methodology for integrated assessment
of the communicative skills of students and residents on the basis of multilateral assessment. The
basic (universal) communication techniques for the doctor are determined – active listening,
asking questions, advising and motivating patients, and an explanation, which include a number of
communication skills required by the doctor.
The study examined and analyzed self-assessment (n = 132) and expert evaluation (n = 100) of
communicative competence among residents, as well as the subjective perception of the data
obtained by the residents. The results of self-assessment and expert assessment of communicative
competence showed that self-assessment of all communication techniques that make up the core of
communicative competence is statistically significantly lower than the expert assessment (p< 0.001).
It is shown that the method of multilateral assessment ensures the development of reflexivity and
motivation of residents to improve communication skills.